Kempinski Hotel Cancun, Cancun
About the Hotel
Kempinski Hotel Cancun stands as a luxurious five-star resort located in the vibrant Zona Hotelera of Cancun, Mexico. This beachfront hotel features stunning views of the Caribbean Sea and offers a blend of traditional Mayan aesthetics with modern elegance. Guests can enjoy a variety of dining experiences, a world-class spa, and exceptional service.
Location
Situated in the Hotel Zone, Kempinski Hotel Cancun is conveniently located just 25 minutes from Cancun International Airport. The surrounding area features shopping venues, cultural attractions, and access to stunning beaches for guests seeking exploration. The hotel's prime location allows for easy connectivity to downtown Cancun.
Rooms
The hotel boasts a collection of 363 elegantly appointed rooms and suites offering breathtaking ocean views. Each accommodation is equipped with state-of-the-art amenities and plush bedding to ensure comfort. Specialty rooms like the Club Seaside Room provide guests with exclusive access to the Club Lounge, enhancing their stay.
Eat & Drink
Kempinski Hotel Cancun features six distinct dining venues that cater to a range of culinary experiences. Guests can indulge in Mediterranean delights at Fantino or enjoy locally inspired cuisine at El Café Mexicano. D-Lounge offers artisanal cocktails and sushi, providing the perfect setting for social gatherings.
Leisure & Business
On-site leisure options include the KAYANTÁ Spa, offering treatments inspired by ancient Mayan rituals and access to luxury wellness facilities. The hotel also includes over 27,000 square feet of versatile meeting space, making it ideal for corporate events and weddings. Additional amenities like tennis courts and a fitness center are available for guests.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Locker room
- Private beach
- Elevator
- Currency exchange
- ATM/Cash machine
- Barber shop
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
- Tennis court
- Golf course
- Yoga class
- Sports trainer
Services
- Paid shuttle service
- Valet parking
- Room service
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Stores/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Babysitting/Child services
- Children's buffet
- Children's play area
- Kids club
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Heated swimming pool
- Outdoor swimming pool
- Beach access
- Sun loungers
- Live entertainment
- Garden area
- Spa & wellness center
- Solarium
- Sauna
- Steam room
- Jacuzzi
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
- Shallow end
Room features
- Air conditioning
- Heating
- Sitting area
- Patio
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Separate tub and shower
Location
Reviews and Ratings
I had a wonderful stay at the hotel with its traditional Ritz Carlton style rooms offering a marvelous view of the turquoise water. The spacious and modern room was fantastic, providing a great experience overall. However, the location could have been handled better by Marriott Corporate and the dining experience was overpriced for an average meal.
The Ritz Carlton in Cancun is a gem with its traditional Ritz Carlton style rooms that are always immaculate and exceed our expectations. The service is top-notch, with staff going above and beyond to ensure a perfect stay. However, the outdated location might not be appealing to everyone, although its central position near Cancun's main attractions is convenient. The dining experiences are exceptional, making it a must-visit for everyone. The facilities are modern and offer everything you need for a luxurious stay.
Staying at the Ritz Carlton in Cancun was an absolute delight. The rooms were incredibly spacious with ample storage, although there was a slight odor concern. The service was top-notch, with friendly staff always going the extra mile. The location was convenient, but a bit noisy at times. Dining at El Cafe Mexicano was a highlight, offering delicious dishes for a great start to the day.
Upon checking in, we had to wait until 3 pm for our room, which was very small and lacked privacy on the balcony. The rooms, decorated in typical Ritz-Carlton style, were immaculately clean and enjoyable, with a beautiful ocean-front view.