Kempinski Hotel Cancun, Cancun ➤ Reviews, Rooms & Prices 2025

75 photos

Book on our site

Up to 10% cheaper

than Booking.com

Key details

About the Hotel

Retorno Del Rey 36, Cancun, Mexico, 77500

Perfect

9.2

9.4

/10

4.6

4.2

“The hotel is perfectly situated right by the stunning beach, making it a paradise for sun-seekers.”view full review

Kempinski Hotel Cancun, a luxurious 5-star resort in Zona Hotelera, offers sophisticated accommodations and extensive amenities, including a stunning beachfront and the renowned Kayantá Spa. With a 9.1/10 rating on Booking.com, guests can enjoy luxurious dining options and personalized services by the sea.

Rooms & Amenities

Kempinski Hotel Cancun features elegantly appointed rooms with views of the Caribbean Sea. Guests can choose from Deluxe Seaside Rooms, Club Seafront Rooms, and spacious suites, all equipped with luxurious amenities such as marble bathrooms, Nespresso machines, and private balconies.

Dining Options

Dining at this Cancun hotel includes multiple options, such as the AAA 5-Diamond restaurant Fantino and the Club Grill & Jazz Supper Club, known for their exquisite Mediterranean and gourmet offerings. The casual yet vibrant El Café Mexicano serves breakfast and lunch, while the Caribe Bar & Grill offers a relaxed setting for light snacks and grill specialties.

Leisure & Fitness

Leisure activities at Kempinski Hotel Cancun comprise water sports and relaxation at the beachfront or in the luxurious Kayantá Spa, which provides a range of treatments inspired by Mayan traditions. The on-site gym offers modern equipment with panoramic views, perfect for maintaining fitness during your stay.

Meetings & Events

For conferences and events, the hotel features versatile indoor and outdoor venues, including the expansive Yucatán Event Hall, accommodating large gatherings. The property is well-equipped with state-of-the-art audio-visual technology and provides exceptional catering services for all occasions.

View all

Select your room type

Kempinski Hotel Cancun offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Seaside King Room

2 persons

445 sq. feet

1 King-size bed

Bathtub

Balcony

room details

Seaside Suite

2 persons

885 sq. feet

1 King-size bed

Bathtub

Balcony

room details

Deluxe Seafront Double Room

2 persons

445 sq. feet

2 Double beds

Bathtub

Balcony

room details

Club Seaside King Room

2 persons

445 sq. feet

1 King-size bed

Bathtub

Balcony

room details

Click button to see more rooms

Show all rooms

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

Kempinski Hotel Cancun offers amenities for your comfortable stay and unforgettable experiences

Delicious Dining!

“The restaurants offered an very nice variety of delectable dishes, making every meal a good experience.” view full review

Excellent Service!

“The room service was amazing, with the housekeeping staff cleaning our room twice daily, ensuring everything was spotless and fresh.” view full review

Accommodating Facilities!

“The facilities catered to all guests efficiently, ensuring a comfortable stay for everyone.” view full review

Perfect Relaxation

“The pool and beach areas were beautifully maintained, offering a soothing atmosphere for relaxation and enjoyment.” view full review

Facilities: Perfect

9.2/10Review score

General

No smoking on site
Free Wi-Fi in public areas
On-site car park
Handicap parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Private beach
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Tennis court
Golf course
Yoga class
Sports trainer

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Babysitting/Child services
Children's buffet
Children's play area
Kids club

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Garden area
Spa & wellness centre
Solarium
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Shallow end
Make up services

Room features

Air conditioning
Heating
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Separate tub and shower

Kempinski Hotel Cancun Location

Retorno Del Rey 36, Cancun, Mexico, 77500

Map view

Retorno Del Rey 36, Cancun, Mexico, 77500

City landmarks

Museum

Mayan Museum of Cancun

1.4 mi

Landmark

Avenida Kukulkan

3900 ft

Museum

Museo Subacuatico de Arte

2400 ft

Mall

Luxury Avenue

3500 ft

Landmark

Museo Sensorial del Tequila

3800 ft

Mall

Kukulcan Plaza

3500 ft

Beach

Playa Marlin

5100 ft

Shopping Area

Luxury Avenue Cancun

3300 ft

Aquarium

Interactive Aquarium

1.2 mi

Museum

Cancun Wax Museum

1.3 mi

Landmark

Yamil Lu'um Archeological Site

1.3 mi

Landmark

Scorpion's Temple ruins

1.3 mi

Landmark

Extreme Games Cancun

3200 ft

Landmark

Marlin Beach

4300 ft

Shopping Area

Fashion Harbour

1.2 mi

Mall

La Madonna

1.2 mi

Park

arte Garden

1.3 mi

Museum

Parque Maya Cancun

1.4 mi

Landmark

Museo de Arte Popular Mexicano

1.9 mi

Landmark

Laguna Nichupte

1.7 mi

Beach

Playa Delfines

2.3 mi

Landmark

El Rey Archaeological Zone

2.3 mi

Landmark

Parque Ventura Cancun

1.9 mi

Landmark

Iberostar Cancun Golf Course

2.1 mi

Landmark

Water Park at The Grand

2.3 mi

Night club

Coco Bongo

3.1 mi

Landmark

Cancun Convention Center

3.2 mi

Beach

Chac Mool Beach

2.8 mi

Nearby

Blvd. Kukulcan

Dolphinaris Cancun

1700 ft

Night club

H Roof

1500 ft

Restaurants

Harry's

1500 ft

Blvd. Kukulcan Km. 14.2 No. 1 Zona Hotelera

Puerto Madero

1200 ft

Blvd. Kukulcan Km 14.1 Hotel Zone

Fantino

100 ft

Calle Retorno Del Rey # 36 The Ritz-Carlton

The Caribe Bar & Grill

100 ft

Retorno del Rey #36

Lobby Lounge at Ritz Carlton Cancun

100 ft

The Ritz-Carlton

Porfirio's Cancun

1600 ft

Boulevard Kukulcan 14. 2 No. 1 Zona Hotelera

El Cafe Mexicano

100 ft

Hotel Ritz Carlton Calle Retorno Del Rey 36 Retorno del Rey #36

Casitas

100 ft

Calle Retorno Del Rey # 36 Zona Hotelera

Nebbiolo Ristorante

1100 ft

Blvd. Kukulcan Km. 14.5 Lote 38

Olio

1200 ft

Boulevard Kukulcan Km 14.5 Mza.13 Retorno del Rey Lote 38 38B Secrets The Vine Cancun Resort & Spa

Secrets The Vine Cancun

1200 ft

Boulevard Kukulcan Km 14.5 Lote 38

Vicente Asador De Brasa

2100 ft

Blvd Kukulcan Km 12

Getting around

City Centre

Cancun17 min · 6.8 mi

Airports

Cancun International Airport (CUN)27 min · 11.2 mi

Isla Mujeres, Quintana Roo (ISJ)48 min · 19.5 mi

Want to see Exclusive Early Booking Rate?

Get exlusive rates right now!

Check Rates

Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site at USD 20 per day.

Internet

Wireless internet is available in public areas for free.

Breakfast

A full breakfast is served at the price of US$40 per person per day.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Languages

English, Spanish, Japanese, Russian

Year renovated:

2006

Number of floors:

Number of rooms:

363

Former name

The Ritz-Carlton, Cancun

Reviews and Ratings

Feedback about Kempinski Hotel Cancun from previous guests about their experience.

Review score

Based on 562 verified reviews

9.2/10

Perfect

91%

Recommend

Breakfast

9.2/10

Cleanliness

9.5/10

Comfort

9.5/10

Facilities

9.2/10

Free Wi-Fi

9.6/10

Location

9.5/10

Paid Wi-Fi

10.0/10

Staff

9.4/10

Value for money

8.6/10

based on 3890 reviews

4.5/5

No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.

Open reviews

Next best alternative

Consider them for your next trip.

Krystal Cancun

Cancun, Mexico

7.8

224 USD/night

Bottleworks Hotel

Indianapolis, United States

9.6

209 USD/night

Krystal Grand Cancun All Inclusive

Cancun, Mexico

6.91 review

122 USD/night

Desire Riviera Maya Pearl (Adults Only)

Puerto Morelos, Mexico

5.0

533 USD/night

Privilege Aluxes Adults Only

Isla Mujeres, Mexico

8.61 review

75 USD/night

Cancun Bay All Inclusive Hotel

Cancun, Mexico

7.9

251 USD/night

Majestic Elegance Costa Mujeres (Adults Only)

Cancun, Mexico

8.7

403 USD/night

El Dorado Maroma, All & More Inclusive - Adults Only

Punta Maroma, Mexico

8.5

90 USD/night

Excellence Playa Mujeres (Adults Only)

Cancun, Mexico

5.0

453 USD/night

Fiesta Americana Condesa Cancun

Cancun, Mexico

8.51 review

356 USD/night

Seadust Cancun Family Resort

Cancun, Mexico

7.6

382 USD/night

Nizuc Resort & Spa

Cancun, Mexico

9.01 review

736 USD/night